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Money In & OutCash InQuestion Detail
Why didn’t I receive an OTP via SMS for my Cash In transaction?

Possible reasons for not receiving OTP:


1. Check your phone's message reception; restart it or move to an area with better signal for the OTP.

2. If there's an issue during OTP sending, please wait a few minutes for resolution. If no OTP is received after 10 minutes, contact our customer service team.

ownbank+63 (02) 7777 0111
ownbankcs@ownbank.com.ph
ownbank505 P. Burgos Ave, Caridad, Cavite City, Cavite 4100, Philippines
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