I haven't received my load although my balance has been debited. What should I do?
If you haven't received your load by the end of the day, check if you entered the correct number. If it's correct and you still haven't received it, reach out to our customer service for assistance.
+63 (02) 7777 0111
cs@ownbank.com.ph
505 P. Burgos Ave, Caridad, Cavite City, Cavite 4100, Philippines