Dear OwnBank customer,

We sincerely apologize for the inconvenience in your online banking experience with us. Rest assured that we are working diligently to complete the refunds within 4 business days.

As we make things better for your we will provide a mobile load voucher to those affected users. We sincerely appreciate your continued support and understanding.

We hope you continue to enjoy our banking services with zero transfer fees.

Thank you very much, Own Bank Fam.

For any concerns, you may reach us through the following:

☎ +63 (02)7777 0111    
📧 cs@ownbank.com.ph  
💬 Facebook: https://www.facebook.com/OwnBank/